Your return has been initiated! You will hear from us again once we have processed your return (please allow 1-2 business days from the time we receive the parcel).

Please clearly write your name and order number either on the outside or within the package (or return with the packing slip you received with your order) so that we can identify your return.  Send the parcel to:

SoStellar Returns
3/227a Archers Road
Wairau Park
Auckland 0627

You don’t need to wait to hear from us now that you have submitted the Returns Form, we will process the refund/exchange when the item(s) are received.

Please remember that you are responsible for all return shipping charges – we highly recommend that you return your parcel via tracked courier. Also, we may refuse the return of items if they do not comply with our Return Policy.